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Lloyd House 14 191114 125928
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West Midlands Police - Lloyd House

Local labour within 40 miles: 75%

Local spend within 40 miles: 85%

Employment opportunities: 150

Work experience weeks: 240

Apprentice weeks: 365

National Vocational Qualifications: 69

Short courses: 1375

The Lloyd House refurbishment is an important step for the force. It allows the rationalisation of the Birmingham city centre estate that will yield large savings and enable us to provide a better service to the public."

David Jamieson

West Midlands Police and Crime Commissioner

West Midlands Police needed to accommodate 37% more staff in a modern, centralised Birmingham HQ whilst relieving the force of multiple building leases.

The newly refurbished Lloyd House accommodates over 1,100 members of staff, allowing significant economic savings to be made through the consolidation of other city centre leasehold premises.

The refurbishment has provided the force with a bright, flexible and IT focused working environment, fit for the requirements of modern-day policing.

The project was procured through our Major Works framework, since superseded by Major Works – England & Northern Ireland, part of our National Construction framework, which saved significant procurement time for the force’s commissioning team whilst ensuring certainty of scheme outcomes.


West Midlands Police’s administrative bases around Birmingham city centre, and the operational base of Steelhouse Lane police station, have relocated to Lloyd House to save millions of pounds and keep frontline officers on the streets, whilst bringing different operational functions and a range of departments under one roof.

The headquarters also saw a new police station open on the ground floor - the first in the central Birmingham area for decades.

Lloyd House has been the force's headquarters since 1974, supporting 800 staff from a range of departments. The scope of the refurbishment works included:

  • Internal reconfiguration and refurbishment,
  • Replacement and upgrade of building services,
  • Over-cladding of the existing façade with an insulated render system,
  • New windows.

The improved collaborative working environment for West Midlands Police staff includes open and flexible floor plans, allowing more staff members to be accommodated in the building.

Value for Money

"The creation of open plan, modern and fit-for-purpose offices mean we can make the most effective use of space and resources within our headquarters. This allows us to comfortably accommodate more staff within the building meaning we can unburden the force from city centre building leases."

David Wilkin, Director of Resources - West Midlands Police

Social Value

Using our framework ensured social value and a legacy of community benefits were created during the project, which will still be felt long after its completion in Birmingham city and the local surrounding area.

"Willmott Dixon encourages 'localism' wherever possible meaning, for the Lloyd House project, they will be sourcing over half of their materials, staff and apprentices from within a 40 mile radius of the headquarters maximising added-value to the local community."

John Marsh, Head of Property Services - West Midlands Police

This is the most extensive refurbishment programme West Midlands Police has undertaken, enabling the force to modernise office space to allow more flexible, fit-for-purpose and cost effective working environments."

Richard Meffen

Programme Lead | West Midlands Police


Increase in staff accommodated


Local labour within 40 miles


Employment opportunities

In collaboration with:

Case Study Slider Bar West Midlands Police
Case Study Slider Bar Willmott Dixon 191108 113659
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