Actively managed frameworks
All our frameworks are actively performance-managed to provide you with assurance on the compliance, KPI delivery, and delivery of social and economic value on your projects.
Optimising partner performance
Getting started
Monthly
Quarterly
Yearly
Before expiry
Expiry
Procurement
Getting started
Our frameworks are optimised so that you can start your project quickly and easily.
All framework documentation is ready for you to access, and includes →
- Your mobilisation plan
- Your guidance notes
- Your system set up
- Your framework templates
Each month, we will:
- Review and analyse your framework activity to provide insights on your delivery partner’s performance, and holistically report on framework performance at a delivery partner, region, sector, client, and project level
- Actively manage delivery partner performance on our frameworks, including risk management, at monthly governance meetings that cover a standardised agenda, and address key actions
- Monthly reporting
- Monthly performance management
Each quarter, we will:
- Review and analyse our delivery partners’ performance at a senior level to ensure strategic and operational priorities are consistently aligned
- Hold quarterly performance meetings and produce quarterly achievement reports
- Review and manage the risk register
- Review and manage the continuous improvement of our frameworks
- Report to our Frameworks Board of Directors on framework performance
Quarterly performance meetings
- Quarterly achievement reports
- Actively managed risk register
- Upward reporting to Board of Directors
Each year, we will:
- Conduct an annual review of each delivery partner on our frameworks, ensuring that all legal requirements are both confirmed and evidenced
- Produce an annual review statement comprising: health and safety reports, value for money evidence, audited accounts, insurance policies, warranties/undertakings, and any other relevant certification to demonstrate compliance
- Annual review statement
- Review of legal requirements
- Value for money evidencing
- Health and safety reports
Before the point of framework expiry, we will:
Undertake a detailed governance process, ensuring that all clients and delivery partners are fully compliant with the framework.
This includes →
- Ensuring all contracts are signed and stored securely
- Ensuring delivery partners have met all of their obligations to you
You are informed about the upcoming expiry of the framework, and receive guidance on how you can continue to procure your projects with us
- An assessment of the final accounts
- Ensuring compliance at call-off
After the point of framework expiry, we will:
Manage the demobilisation and ensure all parties are clear on their roles and responsibilities during the closure of the framework, and where appropriate, during the migration to a next generation framework.
This includes →
- Reports on performance, progress, and finances
- A lessons learned review
During re-procurement, we will:
Conduct research and development using: the framework performance reporting, a detailed review of market conditions, delivery partner feedback, market feedback, and a detailed assessment of your requirements as a client
- Your feedback
- Delivery partner feedback
- Market conditions
- Holistic research and development
Compliance support for your projects
Audit in action
Our commitment to compliance
Through our unique approach to framework and commercial compliance our partners, clients and stakeholders can be confident that our framework principals are being consistently challenged, applied and that best practice is being demonstrated at all stages of a project.
We aim to achieve this by →
Ensuring compliance with the Framework Agreement
Challenging processes and procedures
Driving consistency across all projects
Identifying non-compliance and generating ideas for improvement
Sharing best practice
Compliance audit:
Our compliance audit ensures that the Partner can demonstrate that the have met all their Framework responsibilities to deliver a project.
Using different audit approaches enables our Audit team to use different techniques to obtain assurance. Through our compliance audit, we will:
Review of a project from inception to completion
Validate evidence to support each stage of a project
Focus on the requirements contained within the Framework Process Map and Method of Operation
Performance audit:
Performance audit ensures that your projects Key Performance Indicators (KPIs) is accurate and can be agreed to source evidence.
Through our performance audit, our team will:
Confirm that evidence supports declarations made on the Partner KPI return
Walk through the KPI process to ensure the KPI definition and calculation agrees to the framework
Review social value when required and our findings will be supported by the Social Value Portal.
Commercial audit:
Commercial audit reviews a project financial information to determine it has been calculated in accordance with the Framework Commercial model.
Through our commercial audit, our team will:
Cross check all Commercial Model elements (fees, charges and rates) to the Partners Commercial Model
Determine if the project commercials have been calculated and applied, in accordance with the framework requirements
Ensure key project documents have been executed
Ensure data provided by Partners has been accurately recorded and agrees to supporting evidence
Discover our frameworks
We’re public sector owned, and the ethos of serving communities is embedded across our built environment frameworks.